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When Gartner released its 2014 Magic Quadrant for Business Intelligence and Analytics Platforms, we asked you to tell us what #thequadrantsays for a chance to win a free trip to the Tableau Conference. We love to hear from our customers, who do exciting things with their data every day. It was so much fun to read through your responses—so we collected some of our favorite tweets to share with you here!

By Michelle Wallace Mar 3, 2014

The Office of Development at Princeton University is responsible for fundraising efforts that ultimately help thousands of students pursue their dreams. And with the major role it plays in financial-aid efforts, it’s no surprise that this office deals with a lot of data. While the Development Office had been using Tableau for years, it hadn’t really tapped into the full potential of the tool—until it connected it to its Oracle database in 2012. The result was a “paradigm shift,” which we recently discussed with Heather Campbell, the Associate Director of Development Research Analytics at Princeton University.

By Michelle Wallace Feb 25, 2014

Tableau users are taking their organizations (and sometimes their careers) to new heights through innovation, comprehension, and business optimization. Whatever the data, their goals are being achieved with Tableau.  Each month we will feature one of our Tableau Conference speakers in the Speaker Spotlight Q&A. You’ll learn about their past experiences at conference, what they're looking forward to, and gain a brief glimpse into the session they'll be presenting at the Tableau Conference in Seattle, September 8-12, 2014.

By Morgan Wierleski Feb 18, 2014

A sales force is only as good as the sales operations team behind it. Evan Randall, VP of Sales Operations, leads that team at Tableau, enabling our sales organization to act on thousands of leads, work globally, and even win a few awards along the way. In 2013, Evan was named a "Top Sales Operations Leader to Watch in 2013" by the Sales Benchmark Index, and Salesforce even gave his team the "Productivity Machine Award" at their annual Dreamforce conference.

By Daniel Hom Jan 29, 2014

A savings of $20 million. That was the immediate benefit of a Tableau dashboard created by ASM Research for the Army National Guard. Founded in 1975, ASM provides professional services and IT solutions for government organizations—and has worked with such clients as the Department of Defense and the Department of Veterans Affairs. In this video, experts at ASM Research, including Data Analyst Scott Cochran, describe the recent project that saved the National Guard millions of dollars. Says Cochran, “that makes me feel great because it makes me feel like I’m helping reduce the national debt."

By Michelle Wallace Jan 17, 2014

Usability Sciences specializes in user experience research. Founded in 1988, the company helps a diverse range of clients develop seamless experiences for their customers. And since its analysts began using Tableau, they’ve been gaining insights into online user experiences more quickly than ever before. We talked to Rebecca Ratliff, Director of Operations at Usability Sciences. In this video, she explains how Tableau helps Usability Sciences zoom in on the tiny details that cause visitors to leave a website.

By Michelle Wallace Jan 16, 2014

As a major marketing company, Merkle is used to handling data from all kinds of sources. And with a number of big-name clients in multiple industries—including Dell, MTV, Susan G. Komen, and Bank of America—the marketing giant is regularly using Tableau with myriad data sources. “It’s actually spreading like wildfire across our entire organization,” says Senior Business Intelligence Analyst David Andrade about Tableau. In this interview, he explains why Merkle uses Tableau for both internal projects and client-facing communications.

By Michelle Wallace Jan 15, 2014

For nearly 30 years, International Game Technology (IGT) has been designing and manufacturing computerized gaming equipment for clients around the world. Lon O’Donnell, IGT’s manager of professional services, knows the data-driven science behind casino gaming. In this interview, he explains how IGT is using Tableau to optimize slot machine features in ways that were previously unimaginable. “A single slot machine spits out six to ten fields per hour multiplied by a thousand machines multiplied by 24 hours, multiplied by 365 days,” O’Donnell emphasizes. “So you're looking at about a billion fields per year that a single casino will analyze.”

By Michelle Wallace Jan 15, 2014

Dashboard authors want to help their audience make sense of data as quickly as possible. With categorical data--like sports teams, countries and brand names--one way to do this is with custom icon sets that map easily and visually to the categories they represent. Tableau users can do this using custom shape files. But what if Tableau could take one quick look at your categorical data and search the Internet to find the best icons for you, importing them automatically? That's one of the very cool ideas our R&D team imagined, and the research behind it has just been accepted at the ACM SIGCHI conference, the top academic conference on human-computer interaction. Read on to learn more about this exciting research.

By Sasha Pasulka Jan 14, 2014

We love data visualisation competitions. Inspired by Facebook and Emily Kund's efforts, Mike Evans has created VizWars, a data visualisation event in Irvine, California, on February 11th. We recommend you go along and join him for VW1!

By Andy Cotgreave Jan 14, 2014

If you read Computing Now, the online magazine published by the Institute of Electrical and Electronics Engineers (IEEE), you'll notice a featured paper by Tableau researcher Robert Kosara and VP of Visual Analysis Jock Mackinlay.

By Daniel Hom Jan 10, 2014

Welcome to the final 2013 Best of Tableau Web, looking back at December's blogging content. For those of you who aren't yet blogging, I hope they inspire you to start. January's the right time to start: it's the Tableau Public Blogging Month! As always you can follow me on twitter (@acotgreave) if you want to hear about these posts the moment they are published.

By Andy Cotgreave Jan 9, 2014

At the end of last year, we announced our 3-minute win challenge, asking you to show us what you could build from scratch in Tableau in 3 minutes or less. We didn't know what to expect, but your submissions blew us away. In fact, the challenge has been so popular that we're going to keep it open for a few more rounds. Each month, we'll choose our favorites, announce them here on the blog, and send each of the "3-minute winners" an ever-coveted DATA hoodie. Read on to see who took the prizes this month!

By Sasha Pasulka Jan 9, 2014

Working with Survey data is notoriously tricky. Different answer types, especially Likert scales, as well as free-form answers make the data dense. Now try to cut it by demographics and it gets even harder. For those reasons, many people who collect survey data fail to get the understanding of it that they hoped for. A new whitepaper by Steve Wexler offers a path to insight.

By Ellie Fields Jan 8, 2014

Tableau users are taking their organizations (and sometimes their careers) to new heights through innovation, comprehension, and business optimization. Whatever the data, their goals are being achieved with Tableau. Each month we will feature one of our Tableau Conference speakers in the Speaker Spotlight Q&A. You’ll learn about their past experiences at conference, what they're looking forward to, and gain a brief glimpse into the session they'll be presenting at the Tableau Conference in Seattle, September 8-12, 2014. As a Seattle native, I'm thrilled that the Tableau Conference is coming "home" this year. It also brings me great joy to feature a local organization in the first 2014 Speaker Spotlight post. Two members of the University of Washington's Enterprise Data & Analytics team, Ann Wunderlin and Bart Pietrzak, will present on one of the largest higher education Tableau deployments. From the initial charter to the rollout and community-building, learn how this team is changing the culture of an entire university by empowering users with their data.

By Morgan Wierleski Jan 7, 2014

Allergan, a multi-specialty healthcare company with operations around the globe, employs more than 11,000 people worldwide. Joe Madigan is the Director of Customer Services in the EMEA region—Europe, the Middle East, and Asia. With so much ground to cover, he’s got a lot of data. In 2009, each of the 12 customer service sites in the EMEA region was using its own contact center technology—which caused data inefficiencies. In this interview, Madigan explains how his team went from 1 Tableau Desktop license to 20—and how that fostered a healthy environment for data and finances.

By Michelle Wallace Jan 6, 2014

"Every minute counts in the travel industry," says Joyce Yu, senior manager at TravelSky Technology Limited. The company, which collects and analyzes information about China's air travel industry for clients across the country, is no stranger to difficult time demands. In this story, Yu explains how Tableau helped improve time efficiency by about 90 percent for TravelSky—while the company simultaneously improved service offerings to its clients.

By Michelle Wallace Jan 3, 2014

We’d like to wish a hearty congratulations to Tableau’s resident IT guru, Brian Smith. Last week, our VP of technical operations was recognized at the Puget Sound Business Journal’s 2013 CIO Awards, honoring leaders from some of the Seattle area’s most prestigious companies. Brian was named a finalist for Best CIO of a Large Company.

By Doreen Jarman Dec 19, 2013
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