HealthHelp Chooses Tableau Software to Help Improve Health Care Efficiency and Effectiveness


Specialty Benefits Management Company Implements Self-Service Analytics

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HealthHelp has selected Tableau Software to help it visualize and analyze its health care data. Large health care providers engage HealthHelp to assist their ordering physicians in determining the right tests and treatments for their patients. The firm deployed Tableau to help reduce costs and deliver higher-quality care. Product managers can now discover evidence-based best practices that lead to improved performance. In addition, Tableau dashboards help identify test and treatment trends in areas such as cancer and cardiology. With Tableau, HealthHelp has been able to put visual analytics into the hands of the people who understand payer, regulatory, clinical and billing issues best.

“At HealthHelp we work with very large and distributed datasets that are part of a data warehouse built on SQL Server Analysis services,” said Steve Spar, CIO at HealthHelp. “Our data warehouse is extremely complex, but traditionally only experienced IT staff can access the information effectively. Tableau provides an intuitive and power graphical interface that allows our business analysts to interact with the data without IT support.”

“We’ve been democratizing data within our organization thanks to Tableau,” said Randall Lindner, Senior Director of Medical Economics and Informatics at HealthHelp. “We have a self-service approach to data that allows those with the expertise to identify issues and opportunities that may have otherwise been missed. Ultimately, this means that patients get the right tests and treatments at the right times.”

“Tableau has helped HealthHelp take the overwhelming amount of health care data and turn it into actionable insights,” said Dan Jewett, Vice President of Product Management at Tableau Software. “Visual analytics can bring a more global picture to the data so the experts can see and understand what it’s telling them and ultimately help patients.”

About Tableau
Tableau Software helps people see and understand data. Ranked by Gartner and IDC in 2011 as the world’s fastest growing business intelligence company, Tableau helps anyone quickly analyze, visualize and share information. More than 7,000 companies get rapid results with Tableau in the office and on-the-go. And tens of thousands of people use Tableau Public to share data in their blogs and websites. See how Tableau can help you by downloading the free trial at www.tableausoftware.com/trial. Register now for the 2012 Tableau Customer Conference at http://www.tableaucustomerconference.com/tcc12.

Tableau is a trademark of Tableau Software, Inc. All other company and product names may be trademarks of the respective companies with which they are associated.

About HealthHelp®
HealthHelp, a leader in specialty benefits management, generates significant savings and return on investment for health care payers by enhancing physician knowledge, improving quality of care, and reducing unnecessary radiation exposure. Each of its programs addresses a different aspect of radiology, cardiology, oncology, emergency medicine, musculoskeletal, and sleep care. The clients of Houston-based HealthHelp administer local, statewide, and national health care plans across the country. For more information about HealthHelp’s programs, visit http://www.healthhelp.com/specialties/.