Product Tour
Eating Our Own Dog Food: Fast Analytics for SalesForce.com
Posted by Chris Stolte on February 20, 2008
This blog entry is the second in my series on how we are using Tableau to improve the way we run our business. This post will focus on one of our most successful “dogfood-ing” projects: Our use of Tableau with SalesForce.com data. The first half of this post focuses on what types of questions we have been able to ask of SalesForce data and how we’ve used Tableau as a key part of our sales and marketing workflow. The remainder of the post explains how we’ve connected Tableau to SalesForce.com.
Eating Our Own Dog Food: How We Use Fast Analytics for Bug Tracking
Posted by Chris Stolte on January 4, 2008
At Tableau, a key cultural value is to “eat our own dogfood”. Over the last several years, we’ve had an on-going internal project (“Project ALPO”) focused on connecting Tableau to our own operational data, ranging from SalesForce CRM data to Fogbugz defect data, to data from our Cisco router. Not only has this given us the typical benefits of improving the team’s familiarity with the product, getting usability feedback, and finding bugs, but it has also enabled us to reap the benefits of analyzing our business’s core metrics.
The Importance of Community
Posted by Chris Stolte on November 19, 2007
As you’ve likely noticed, we launched a whole new website with the latest version of our product suite - and a key focus was fostering customers' connections with the Tableau community. For any product, a vibrant and strong user community is important. Users need to be able to connect with other users to learn how to use the product most effectively, to discover ways to apply it to their unique tasks and data, and to share their own insights and discoveries. Lately, I’ve been spending a lot of time with our customers working together to refine our product roadmap, and in that process I’ve discovered that community is especially important for us.
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