Gartner’s Customer Survey Results: Customers Using Vendors for BI Activities

By Elissa Fink March 25, 2010

In previous posts on Gartner’s survey results from their recent reports around the 2010 Magic Quadrant for Business Intelligence Platforms, we focused on how customers rated vendors overall customers experience and on software quality and support quality. In this third post about the Gartner results, we’re looking at how customers use their BI platforms.

In the image above (created by Gartner not using Tableau's applications), we’re seeing the percent of customers using the product for one of eight different BI activities. Each stacked bar represents the summation of those. Since one customer can use a product for multiple functions, the stacked bar reaches well over 100%.

It was great to see that Tableau customers use Tableau for a lot of activities. I hope that means that Tableau customers get a lot of value from Tableau.

And thank you again to the customers who participated in the Gartner research; we can’t tell you how much we appreciate it.

To get a copy of each of the 3 Gartner reports, please go to here. And if you want more insight, attend the 2010 Gartner Business Intelligence Summit. It’s in Las Vegas, April 12-14 2010. Tableau will be there.








The Magic Quadrant is copyrighted 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Comments

Submitted by Dan M. on

Elissa;

These results are not surprising. I know Tableau helps my clients get more value out of existing data stores that reside in their databases, spreadsheets, data marts, and the public sphere. I've had some success creating applications that combine public and proprietary data using Tableau.

It is gratifying to see other people are recognizing this value.

Submitted by efink on

Thanks, Dan. It's because of customers and partners like you that create so much value from Tableau.

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