Workshops filling up – Conference nearing sell-out

41 days and counting until our 3rd annual Tableau Customer Conference hits downtown Seattle. Registration is filling up fast. Stephen Few’s Visual Business Intelligence pre-conference workshop is already sold out and other pre-conference sessions and – most importantly – the conference itself are nearing sell-out.
Freakonomics’ Stephen J Dubner just added as a Keynote for 2010 Customer Conference

The line-up of speakers and content for the 2010 Tableau Customer Conference just keeps getting better! Just added for Wednesday morning’s keynote, best-selling writer and co-author of Freakonomics, Stephen J Dubner. From the corridors of academia to the grimiest street corners, Stephen Dubner is sure to bring us stories inspired by engineers and astrophysicists, psychotic killers and emergency-room doctors, amateur historians and transgender neuroscientists. If you like Freakonomics or Superfreakonomics as well as many of us at Tableau do, be sure and bring your book copies. He’ll be doing book signings Wednesday morning.
2010 Tableau Customer Conference
August 30 – September 2, 2010 | Seattle, WA
Planning for the 3rd annual Tableau Customer Conference is officially in full-swing. We’re been working hard to make sure we have an incredible line-up of speakers, hands-on learning labs, and new ways to network and connect with fellow attendees. Based on the quality of content and learning opportunities we have lined-up, I am confident that this year’s conference will the best year yet.
Tableau UK User Group Meeting
On July 29th, the first-ever UK User Group for Tableau Software will meet. It's been a very grassroots effort from the UK and Andy Cotgreave of the University of Oxford is organizing the meeting. Pat Hanrahan, Stanford Professor and Tableau founder, is going to address the group.
Coming off the energy of the 2nd Tableau Customer Conference, it's great to hear about a group outside the US meeting up. 2009 has been a brutal year for travel budgets. Of the 300 conference attendees, 15 people or about 5% came from outside North America, including 4 from the UK. Many of our European customers told us they wanted to come but the trip was simply too far. This group offers a forum closer to home for them.
Productizing Tableau - Upping Your Game with Customers and Partners

Experian Automotive developed and launched a major initiative using Tableau Desktop and Tableau Reader to provide data to their clients who businesses touch the Automotive industry. Experian helps its customers increase market efficiency with cutting-edge vehicle statistics that help them make fact based decisions to better 'drive' their business directives.
Elevating the Role of Human Capital Metrics through Data Visualization
Executives always say employees are their most valuable asset, but who really measures that? Heather Torres, AOL’s Director of Global Workforce Analytics, does and tells us that all of their metrics have driven action. Heather speaks as real and as personally as if she was talking just to you over a cup of coffee.
Visualizing Customer Segmentation and Lifetime Value Analysis
Following Garr Reynolds’ opening keynote is no easy act but Stephen McDaniel, author of Freakalytics, held his own. And, distilling the complex subjects of customer segmentation and lifetime value is not a simple task. Stephen used a few tips from Garr and involved the audience early with a question asking who here is involved with customer segmentation. Surprisingly most all hands went up.
Garr Reynold's Zen of Presentation: Why it Matters Now More than Ever
From the moment Garr Reynolds literally jumped on state, the audience was laughing. The laughter didn’t stop for the whole hour. This guy knows how to present! His pace was quick, maybe 5 seconds or less per slide and his delivery was engaging and interactive. He could have just as easily been a standup comedian.
Spreading Visual Analysis throughout Barnes Jewish Hospital
Wow! So much information packed into the session. It was hard to take it all in. The audience was riveted, in part because healthcare is such a personal thing.
Opening the session, David Jacques, MD showed the visual analogy of images that continue to drill down, from high-level drawings of the body down to depictions of DNA. He likens that to what they now can do with Tableau. The more detailed the data gets, the better and more accurate the decisions they can make. He hit the point home that while trends and averages are great, he really likes to see variances and outliers. To that end, he wants access to ALL the data.
Visualizing Customs Fraud in the European Union

Jürgen Marke is an Operational Intelligence Analyst with the European Anti-Fraud Office (OLAF), which conducts internal and external investigations into irregular or fraudulent activities concerning the financial interests of the European Union. Tableau is used to help analysts visually identify patterns in fraud, and is often more effective than automated statistical analysis.
Apple: Kaizen Cost Reduction Planning Algorithms

Bruce Boston started using Tableau several years ago at C-Net. He now works at Apple Inc. in the AppleCare Analytics division, but he wasn't shy about insisting on using Tableau in his new role. Software such as BootCamp and Parallels eliminated the platform barrier, allowing Bruce to successfully deploy Tableau Desktop and Server within Apple.
Stephen Few on Data Visualization: 8 Core Principles
Day 2 of Tableau's Customer Conference kicked off with a fantastic talk on data visualization by Stephen Few: "Perceptual Zen: Learning to Meaningfully See". Riffing off Garr Reynold's Zen theme from Garr's upcoming Presentation Zen talk, Stephen presented his 8 core ideals for effective data visualization tools.
Says Stephen: Data visualization is just a tool. We could build houses before we had hammers and saws, the tools just let us do it better. That is, assuming we've developed the skills to use the tool effectively.
Good data visualization takes the burden of effort off brain and puts it on the eyes. 8 core principles that let us accomplish that are:
Career Growth with Tableau
Dana Zuber is a self-described Tableau junkie. Find out how Dana's evolution as a Tableau user related to the trajectory of her career growth at Wells Fargo over the past year.
Top 10 Secrets Every Beginner Should Know
Erin Easter, Lead Technical Writer, and Wade Tibke, Marketing Systems Manager, certainly know how to provide great beginner tips without making them seem overwhelming. In a very comfortable and personal way, they offered 10 tips every beginner should know.
Developers on Stage!
What a great way to beat the after-lunch slump. Dr. Chris Stolte, VP of Engineering, had five of his developers come up and present cool ways to use Tableau. They didn't disappoint - but what we didn’t see coming was the quantity of bad puns we were about to experience.
First up was Max Berman who showed us how to incorporate custom images and shapes. He was able to take a diagram of teeth layout, “extract” each tooth as a custom shape and use it to represent tooth decay. So, instead of overlaying typical colored circle shapes over the teeth diagram, he over-layed each tooth filled with the representative decay color. There were many bad references to CEO, Christian Chabot’s teeth along the way.
A Second Summary of Mapping Data
It's impressive that over half the attendees in this session are already using Tableau’s maps. Given that Tableau automatically finds geo fields in your data such as country, state, and zip codes, it’s no wonder maps are a popular feature. In the Tableau interface geo fields are highlighted with a globe icon next to the field name for easy reference.
Putting Your Data on the Map

I've been enjoying the second annual Tableau Customer Conference, and the first customer case study I visited was entitled "Put Your Data on the Map." As with any great presentation, using Tableau to present the story instead of static images in Powerpoint really drives home the points discussed. This session focused on how mapping helps drive deep analysis of geographic trends.
Sharing Your Data Online
After surveying the crowd and finding nearly all attendees are sharing data internally, Dan Jewett, VP of Product Management, asked the attendees who currently shares data externally, or outside of company firewalls. Hardly a hand went up.
Pushing data online is a relatively new concept for many. While as consumers we may have accessed online data (typically static), we’re not so sure about how to get data online, what the uses of data on the Web might be, and the benefits of sharing data globally.
2009 Tableau Customer Conference Welcome Reception Visualizes Passion
The welcome reception was buzzing – I think most of the 300 attendees were there. Over gourmet appetizers like roasted asparagus, mushrooms, and peppers, sweet Walla Walla onion soup, golden piroshky-like buns, and an assortment of delicious cheeses there were passionate conversations taking place in small groups around the room.
Now You See It - Better Get It Before It's Gone!
For those of you Stephen Few fans out there, June marks the release of his latest book, Now You See It: Simple Visualization Techniques for Quantative Analysis. Many folks at Tableau have their heads buried in it - it's garnered a lot of praise for easily outlining information on how to build core skills for visual analysis as well as hone skills in regards to diverse types of visual analysis. And we're thrilled that the book is part of his Visual Business Intelligence workshop at this year's Customer Conference, in Seattle July 20-23, 2009. Sign-up and the book is yours free. Better hurry though - we're down to just a handful of spaces.