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Common Support Topics


Downloading Tableau Products

When you purchase Tableau you will receive a welcome email that explains what you need to do to download and install the software. Use the included user name and password to log into the Account Center so you ...
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Preparing Excel Files for Analysis

The first step in exploring your data with Tableau is examining how the data is presented. When an Excel data source (other than a cube) is already formatted as a cross-tabulation or is otherwise aggregated, ...
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Nested Sorting

Let’s say you’re looking at the sales for several products in two different regions. Have you noticed that if you sort the list of products to show the highest sales at the top, the products are listed ...
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Set an Oracle Connection to Use TNSNames.ora

Oracle environments offer a diverse array of connection methods and naming conventions. There are several common errors received when ...
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Configure Tableau Server Account

The components of Tableau Server are started and stopped by a central service. In the Windows Services Console, this service appears as Tableau Server (tablicsrv). Do not start, stop, or edit the properties of ...
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Web Proxy and Firewall Settings

Depending on local network policies, Tableau Desktop and Tableay Server may require adjustment to the configuration of proxy or firewall settings. This applies when installing Tableau Products on a machine ...
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Setting up Multiple Data Connections

Every Tableau workbook can contain multiple data connections, worksheets, views, and dashboards. The basic unit is the data connection. Each worksheet has one view and one data connection. Worksheets can ...
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Timeout when Publishing or Viewing

Tableau Server has several built in time limits for process times and query executions. These limits can keep long running queries from monopolizing Tableau Server resources. Desired long running tasks may ...
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Modifying Tableau Server Authentication Method

Changing the Tableau Server authentication method requires that you backup the current data in Tableau Server, perform a clean ...
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Formatting Numbers and Dates

Tableau’s formatting window lets you change fonts, add banded shading, and modify the lines, colors, grid, and more. For this tip I want to focus specifically on formatting numbers. For example, you may be ...
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Using the Path Shelf for From - To Pattern Analysis

Have you ever wondered how to create a view that shows a path between two points such as shipments or weather patterns like the views ...
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Creating Filters with Actions on Dashboards

When creating a dashboard, you may want to add a filter that applies to all views in the dashboard. One way to create this type of ...
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