The BI Survey 10: The Customer Verdict

The Business Analytics Research Council (BARC), Germany’s leading IT analyst firm, recently conducted the tenth edition of the world’s largest survey of business intelligence users. Asking detailed questions about satisfaction and performance, they then tabulated all results by vendor for direct comparison. The verdict from compiling Tableau’s results compared to all other 25 vendors? BARC analysts wrote that Tableau’s product “offers fast development times without requiring outside support, combined with low prices. In addition, the product is quite innovative.

The BI Survey 10 also ranked Tableau number one in customer loyalty, lowest total cost of ownership (TCO), and agility (or ease of implementation) across all vendors. Tableau beat out all 25 business intelligence vendors covered.

The in-depth report shares detailed and product-specific KPIs for Tableau as well as QlikTech, MicroStrategy, Oracle, SAP/Business Objects, and IBM/Cognos. Within its 15 pages are 11 charts and tables, plus analysis, commentary and insights into the changing BI marketplace.

Included in this report:

  • Tableau overview
  • Tableau performance compared to all vendors
  • Tableau performance compared to its peer group of specialized analysis product
  • Analyst comments