TABLEAU SOFTWARE, INC. WEBSITE TERMS OF SERVICE
Tableau Software, Inc. ("Tableau") provides use of its www.tableausoftware.com and other related websites and its Tableau online service (collectively, "Service(s)") to you subject to the following Terms of Service ("TOS"). You can review the most current version of the TOS at any time at: http://www.tableausoftware.com/tos. In addition, when using the Services, you shall be subject to any posted guidelines, rules or terms applicable to such Services, which may be posted from time to time. All such guidelines, rules or terms (including without limitation the Tableau Public Data Policy http://www.tableausoftware.com/public/data-policy) are hereby incorporated by reference into the TOS. Tableau may also offer other services that are governed by different terms of service.
DESCRIPTION OF SERVICE
You understand and agree that the Service may include certain communications from Tableau, such as service announcements and administrative messages, and that you may not be able to opt out of receiving them. Unless explicitly stated otherwise, any new features that augment or enhance the current Service, including the release of new Tableau properties, shall be subject to the these or other applicable TOS. You also understand and acknowledge that Tableau may modify, terminate, suspend, or otherwise adjust any and all functions, features, options, utilities, tools or other aspects of the Service at any time without prior notice to you. You understand and agree that the Service is provided "AS-IS" and that Tableau assumes no responsibility for, among other things, availability, timeliness, deletion, failure to store any user data or communications or personalization settings, or changes to the Service Tableau may make from time to time. You are responsible for obtaining access to the Service, and that access may involve third-party fees (such as Internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the Service.
The Service is offered for your non-commercial use, except for the Limited Commercial Use permitted below and as may be otherwise expressly permitted. Accordingly, except where otherwise stated, you agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, the Service or any portion thereof (including, but not limited to any Content or your Tableau ID), use of the Service, or access to the Service. For purposes of the Tableau Public portion of the Service, if you using the Tableau Public service for the benefit of, or as an authorized representative for, an entity, organization, co-op, or other business, you may do so, provided that the use: (a) is by your associated entity, (b) does not exceed, in aggregate, the use allowed to an individual, non-entity account holder as provided hereunder, (c) is for a limited time and purpose, (d) does not include a charge for access or use by a third party, and (e) is subject to all other terms and conditions in these TOS. ("Limited Commercial Use").
YOUR REGISTRATION OBLIGATIONS
In consideration of your use of the Service, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction. In order to access or use certain Services, you may be required to provide certain information about yourself ("Registration Data") as part of the registration process for the Service, or as part of your continued use of the Services. You also agree to: (a) provide true, accurate, current and complete Registration Data as prompted or requested by the Service and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or Tableau has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Tableau has the right to suspend or terminate your account, prevent your access to any or all portion of the Services and or Content (or other users' access to your Content) and refuse any and all current or future use of the Service (or any portion thereof) or Content. You certify that you are at least 18 years old; if you are not, you may not register for or use the Service.
ACCOUNT, PASSWORD AND SECURITY
As part of your use of the Service, you may receive a password and account designation upon completing the Service's registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to: (a) immediately notify Tableau of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Tableau cannot and will not be liable for any loss or damage arising from your failure to properly safeguard your account or password. You have sole responsibility for adequate protection and backup of Content of any type that you upload to, download from or otherwise create or use with, the Service, and/or equipment you use in connection with the Service.
YOUR USE OF THE SERVICE
You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials ("Content"), whether publicly posted or privately transmitted, are the sole responsibility of the person from whom such Content originated. This means that except any Software provided to you by Tableau under terms of an applicable EULA ("Tableau Software"), you, and not Tableau, are entirely responsible for all Content that you upload, download, post, email, transmit or otherwise make available or use via the Service. Tableau does not control the Content posted by you or other third parties via the Service and, as such, does not guarantee the accuracy, integrity or quality of such Content. You understand that by using the Service, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will Tableau be liable in any way for any Content (except Tableau Software), including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Service. The Service is provided for informational purposes only. Tableau and its licensors shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the Service.
You agree to not use the Service to:
a. upload, post, email, transmit or otherwise make available any Content that:
- violates applicable law, including securities laws;
- infringes any patent, trademark, trade secret, copyright or other proprietary rights ("Rights") of any party or use, modify or combine the Content in any manner, with any other material, in any fashion that infringes the Rights of any person
- you do not solely have the right to make available under applicable law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements, or
- otherwise may create liability or damages to Tableau;
b. impersonate any person or entity, including, but not limited to, a Tableau official, forum leader, guide or host, or falsely stat or otherwise misrepresent your affiliation with a person or entity;
c. upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form or solicitation, except in those areas of the Service that are specially and specifically designated for solicitation;
d. upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
e. interfere with or disrupt the Service or servers or networks connected to the Service;
f. provide material support or resources (or to conceal or disguise the nature, location, source, or ownership of material support or resources) to any organization(s) designated by the United States government as a foreign terrorist organization pursuant to section 219 of the Immigration and Nationality Act;
g. "stalk" or otherwise harass another; and/or
h. collect or store personal data about other users in connection with the prohibited conduct and activities set forth in paragraphs a through g above.
You acknowledge that Tableau may or may not pre-screen Content, but that Tableau and its designees shall have the right (but not the obligation) to remove Content from the Service that Tableau determines, in its discretion, may create liability or damages to Tableau, in accordance with the Tableau Public Data Policy. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. In this regard, you acknowledge that the Content is made available to you without any warranties by Tableau of any kind, and that you may not rely on any Content created by Tableau or submitted to Tableau or provided by the Service.
You acknowledge, consent and agree that Tableau may access, preserve and disclose your account information and Content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the TOS; (c) respond to claims that any Content violates the rights of third parties; (d) respond to your requests for customer service; or (e) protect the rights, property or personal safety of Tableau, its users and the public.
You understand that the technical processing and transmission of the Service, including your Content, may involve: (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
You understand that the Service, Tableau Software and any other software embodied within the Service may include security components that permit digital materials to be protected, and that use of these materials is subject to usage rules set by Tableau and/or content providers who provide such materials to the Service. You may not attempt to override or circumvent any digital rights management technology or usage rules embedded into the Service. Any unauthorized reproduction, publication, further distribution or public exhibition of the materials provided on the Service, in whole or in part, is strictly prohibited.
CONTENT SUBMITTED OR MADE AVAILABLE FOR INCLUSION ON THE SERVICE
Tableau does not claim ownership of Content you submit or make available for inclusion on the Service. However, with respect to Content you submit or make available for inclusion on publicly accessible areas of the Service, you grant to Tableau and all users of the Service a worldwide, royalty-free and non-exclusive, perpetual, irrevocable and fully sublicensable license to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform and publicly display such Content (in whole or in part) and to incorporate such Content into other works in any format or medium now known or later developed. Additionally, with respect to Content you submit or make available for inclusion on publicly accessible areas of the Services, you represent and warrant that: (a) you have the right to grant such license and make such Content available to Tableau and its licensees, including users of the Service; (b) none of the Content you provide contains any data or information that is confidential, non-public, owned by or otherwise proprietary to a third party, not in the public domain or otherwise restricted or protected from use by any individual, entity or other party for any use by a third party; and (c) neither the delivery to nor use by Tableau or its licensees, including users of the Service, of such content shall violate or infringe the rights of any third party.
OBJECTING TO CONTENT
If you believe that any Content provided through the Service infringes your copyright or otherwise violates the Tableau Public Data Policy, you may notify Tableau Public Data Policy, you may notify Tableau using the Content Takedown Complaint: http://www.tableausoftware.com/public/content-takedown-compliant-form
CONTRIBUTIONS TO TABLEAU
By submitting ideas, suggestions, documents, and/or proposals ("Contributions") to Tableau through its suggestion or feedback web pages or otherwise, you acknowledge and agree that: (a) your Contributions do not contain confidential or proprietary information; (b) Tableau is not under any obligation of confidentiality, express or implied, with respect to the Contributions; (c) Tableau shall be entitled to use or disclose (or choose not to use or disclose) such Contributions for any purpose, in any way, in any media worldwide; (d) Tableau may have something similar to the Contributions already under consideration or in development; (e) your Contributions automatically become the property of Tableau without any obligation of Tableau to you; and (f) you are not entitled to any compensation or reimbursement of any kind from Tableau under any circumstances.
USE AND STORAGE
You acknowledge that Tableau may establish general practices and limits concerning use of the Service, including without limitation the maximum number of days that Content will be retained by the Service, the maximum size of any or all Content files, the maximum disk space that will be allotted on Tableau's servers on your behalf, and the maximum number of times (and the maximum duration for which) you may access the Service in a given period of time, and/or any other condition of the Service. You agree that Tableau has no responsibility or liability for the deletion or failure to store any Content, messages and other communications or other materials or Content maintained or transmitted by the Service. You acknowledge that Tableau reserves the right, for any reason and without further notice, to log off, suspend, terminate or otherwise restrict or prohibit access to any and all Content or materials, and any and all accounts that are inactive for an extended period of time or for any other reason. You further acknowledge that Tableau reserves the right to modify these general practices and limits from time to time without prior notice.
MODIFICATIONS TO SERVICE
Tableau reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You also understand and acknowledge that Tableau may modify, terminate, suspend, or otherwise adjust any and all functions, features, options, utilities, tools or other aspects of the Service at any time without prior notice to you. You agree that Tableau shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service, any of its features, functions or other aspects. You acknowledge that the Service is or may be provided, as identified to you on the applicable Service-related web page, with or without cost, on a trial, demo, beta or other basis, and that Tableau may change, at any time, the conditions of your accessibility to the Service.
You agree that Tableau may, under certain circumstances and without prior notice, immediately terminate your Tableau account, any associated email address, and access to the Service and/or any and all Content or materials. Cause for such termination shall include, but not be limited to: (a) breaches or violations of the TOS or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the Service (or any part thereof), (e) unexpected technical or security issues or problems, (f) extended periods of inactivity, (g) engagement by you in fraudulent or illegal activities, and/or (h) nonpayment of any fees owed by you in connection with the Services. Termination of your Tableau account includes: (a) removal of access to all offerings within the Service, (b) deletion of your password and all related information, files and content associated with or inside your account (or any part thereof), and (c) barring of further use of the Service. Further, you agree that all terminations shall be made in Tableau's sole discretion and that Tableau shall not be liable to you or any third party for any termination of your account, any associated email address, or access to the Service or Content.
The Service may provide, or third parties may provide, links to other web sites or resources. Because Tableau has no control over such sites and resources, you acknowledge and agree that Tableau is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that Tableau shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.
CHARGED OFFERINGS AND FEES
The Service may be available to you with or without charge. Access to certain features, functions, and/or full or partial portions of the Service may require payment. You may also be provided "trial", "demo", "beta" or other limited-functionality or limited-access versions of the Service and/or its parts with or without charge. In addition to any fees required to access certain features, capabilities, functions or services offered through or by the Service ("Charged Offerings"), you are responsible for paying all applicable taxes (including, but not limited to those we are not required to collect) and for all third party hardware, software, service and/or other costs you may incur in order to access the Service and your account. Neither these TOS nor your account entitle you to any subsequent releases of the Services, nor to any for-pay features, products, capabilities, features, upgrades or services offered, distributed or made available through the Service without paying applicable charges or except as otherwise expressly and explicitly provided by Tableau. All or some of the Service may need to be downloaded to your computer and/or accessed online. You must have authorized and separate Service access for each account you wish it to be enabled for and, where applicable, you must download and install any necessary software on each machine on which you wish to use and access the Service. You understand that we may modify, update or otherwise enhance the Service or any part thereof at any time and in doing so incur no obligation to furnish such changes or updates to you pursuant to these TOS (regardless if for free or payment). Installation, access to and use of Charged Offerings provided or distributed through or with the Service are subject to your payment of the applicable fees ("Fees") and other terms of this TOS.
Any applicable Fees and billing procedures for the Charged Offerings may be found at www.tableausoftware.com ("Payment Terms"), which are incorporated herein by this reference and are subject to change at any time without prior notice to you. All Fees are in U.S. dollars unless specifically identified otherwise. All Fees are non-refundable. Upon your acceptance of these TOS and/or the access, download or use of the Services (or any of its components), you hereby acknowledge and agree that Tableau has the unqualified right, and you hereby authorize Tableau, to automatically charge your credit card (or other authorized payment method) the applicable sales price, subscription, account fee and/or other Fees as applicable, as identified in the Payment Terms, plus any applicable taxes and other surcharges Tableau is required to collect (if any). Thereafter, each time your subscription or account comes up for renewal, or other payment is due by you under the Payment Terms, you hereby acknowledge and agree that Tableau has the unqualified right, and hereby authorize Tableau, to automatically charge your credit card (or other authorized payment method) the applicable then-current renewal rate (or other due amount) plus any applicable taxes Tableau is required to collect (if any) and any other applicable Fees. If Tableau does not receive timely payment (as provided in the applicable Payment Terms) and/or is unable to process your credit card (or other authorized payment method) by or at time payment is due ("Payment Failure") for the full amount of the Fees due, your right(s) to access and otherwise use the Service and/or applicable portions thereof immediately terminate(s), and may remain terminated unless or until the proper payment is made and accepted by Tableau. Additionally, upon Payment Failure, Tableau may, in its sole discretion, terminate your account without prior notice.
Converting an account and/or specific Service version or offering, including but not limited to trial or limited functionality rights offerings, to an enhanced account and/or fee-based version of the Service or other paid account, version or other Charged Offering may result in the loss of access to the information or other data associated with your use of the free or non-paid version of the Service.
You may terminate your account at any time. You will not receive full or partial refunds for subscription periods that you have purchased. Terminating a subscription for one Charged Offering does not necessarily terminate right(s) you may have for another Charged Offering, other portion of the Service, software or other offerings from Tableau.
TABLEAU'S PROPRIETARY RIGHTS
You acknowledge and agree that the Service, Tableau Software and any other necessary software provided in connection with the Service contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that Content contained or information presented to you through the Service is or may be protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly permitted by applicable law or authorized by Tableau, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Tableau Software or other software or materials, in whole or in part.
DISCLAIMER OF WARRANTIES
YOU EXPRESSLY UNDERSTAND AND AGREE THAT: (A) YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND TABLEAU AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT; (B) TABLEAU AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS MAKE NO WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS, AND (v) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED; (C) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF ANY SUCH MATERIAL; AND (D) NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM TABLEAU OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS.
You understand that the Service may evolve over time and, accordingly, you may need to upgrade your computer hardware, software and/or system (or obtain a new system) to use the Service or access or use the Content or other materials therein. Depending on your particular computer system, or other factors, your experience using and interacting with the Service may change or vary. Tableau makes no warranties with respect to your system's particular performance or capabilities with respect to the Service, software, Content or other materials provided hereunder. You also understand and acknowledge that Tableau may modify, terminate, suspend, or otherwise adjust any and all functions, features, options, utilities, tools or other aspects of the Service at any time without prior notice to you and without liability of any kind whatsoever to you or any third party.
LIMITATION OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT TABLEAU AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF TABLEAU HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH, FROM OR AS A RESULT OF THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS IN THIS PARAGRAPH MAY NOT APPLY TO YOU.
You agree to indemnify and hold Tableau and its subsidiaries, affiliates, officers, agents, employees, partners and licensors harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of: (a) Content you submit, post, transmit or otherwise make available through the Service, your use of the Service; or (b) your connection to the Service, your violation of the TOS, or your violation of any rights of another.
TABLEAU, the Tableau Logo, and other Tableau logos and product and service names are or may be trademarks of Tableau (the "Tableau Marks"). Without Tableau's prior written permission, and except as solely enabled by any link as provided by Tableau, you agree not to display or use in any manner the Tableau Marks.
This TOS is subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us (if any) and/or by prominently posting notice of the changes on our site. Any changes to this TOS will be effective no later than thirty (30) calendar days following our posting of notice of the changes on our Site. These changes will be effective immediately for new users of our Service. You are responsible for providing us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. Continued use of our Service following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
The TOS constitutes the entire agreement between you and Tableau concerning your use of the Service, superseding any prior agreements between you and Tableau with respect to the Service. You also may be subject to additional terms and conditions that may apply when you use or purchase certain other Tableau services, affiliate services, third-party content or third-party software. The TOS and the relationship between you and Tableau shall be governed by the laws of the State of California without regard to its conflict of law provisions. You and Tableau agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Santa Clara, California. The failure of Tableau to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. If any provision of the TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect. The section titles in the TOS are for convenience only and have no legal or contractual effect.
Last Updated: February 17, 2011