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Measuring Customer Satisfaction

Many businesses have survey data somewhere, waiting for better analysis. Using a survey containing ratings from 1 to 10, this analytical view correlates ratings of overall satisfaction, firm expertise and likelihood to recommend for several customer segments. Each circle represents a segment defined by the combination of industry, job function, gender and product. Size corresponds to the number of customers in that segment.

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The Price of Prosperity

In this #VizOfTheDay, Serena Purslow uses area charts, scatter plots, and maps to explore the relationship between CO2 emissions, GDP growth, and global population trends over time. Highlighting the urgent call for sustainability action.

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