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visual examples | impact of individual fee earners
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Claim Paid vs. Claim Expected
While we often want to see the big picture, sometimes it’s just as challenging to understand how individual events may (or may not) be impacting our business due to the sheer volume of these data points. This analysis of claims data from an insurance company shows the composition of claims at a granular level without being overwhelmed by walls of numbers. The scatter view Claims Paid vs. Claims Expected quickly identifies assessors who may be struggling with accurate claims forecasts; helping them improve their skill levels may improve business results. Perspectives like these allow us to constantly monitor our business at a sophisticated level to consistently fine tune our performance.
Tags: Research
